To our patients: This notice describes how our use of your health information may be used and disclosed and how you can get access to your health information. This privacy policy is based on the Health Insurance Portability and Accountability Act of 1996 (also known as HIPAA).

Our privacy commitment: We are committed to maintaining the privacy of your health information. We are required by law to maintain the confidentiality of your personal health information. We realize that these are complicated laws, but we must provide you with the following information:

  • How we use and may disclose your health information
  • Your rights to privacy
  • Our obligations regarding the use and disclosure of your health information

The following categories describe the different ways in which we may use and disclose your health information:

Treatment: Physicians and staff may utilize or disclose your health information for treatment or to assist other individuals in your treatment. Additionally, we may disclose your health information to others who may assist in caring for you, such as your spouse, parents, or children.

Payment: We may use your health information to bill and collect payment for our services. Also, we may use and disclose this information to obtain payment from third parties that may be responsible for such costs. Also, we may use your health information to bill you directly for our services and items.

Healthcare operations: The medical center may need to use and disclose your health information to be able to operate at the highest level of clinical standards and as effectively as possible. Health information is used to evaluate the performance of our physicians, determine the efficacy of our treatment plans, and determine if other services could be beneficial. Also, we may compare our clinical data with other research centers and review it with medical students, medical faculty, technicians, and others for instructional purposes. We strive to remove information that identifies you from these medical details.

Disclosures required by law: Our practice will use and disclose your health information when required to do so by federal, state, or local law.

Appointment Reminders and Sign-In Forms: We may call you by phone to remind you of appointments and leave a message on your answering machine or voicemail at home, work, or with a family member. Requests can be made that we communicate with you about your health and related issues in specific ways. For example, if you wish to be contacted at work during business hours rather than at home. 

We use electronic sign-in forms at the front desk for purposes of logging our patients as they arrive. 

Restrictions can be requested in the use or disclosure of your health information for treatment, payment, or health care operations. You can request that we restrict our disclosure of your health information, only specific individuals involved in your care or the payment for your care. If the request is granted, it will be binding except when otherwise required by law, in emergencies, or when the information is necessary for treatment. Any restrictions regarding the use and disclosure of your health information need to be submitted to SCMC in writing. The following circumstances may require us to use or disclose your health information:

  • Public health authorities and health oversight agencies that are authorized to collect information by law.
  • When court or administrative orders have ordered.
  • When required by law enforcement officials.
  • When necessary, to reduce or prevent severe threats to your health and safety or the health and safety of other individuals or the public. 

Disclosures will only be made to a person or organization able to help prevent the threat.

Your rights regarding your health information:

You have the right to inspect and obtain a copy of the health information that may be used to make decisions about you, including medical records and billing records. You must submit your request in writing. Our address is found on the Contact Us page.

You may request an amendment to your health information if you believe it is incorrect or incomplete, for as long as the information is kept by or for our practice. A reason that supports your request for an amendment must be provided. We will respond to your request within 60 days.

You are entitled to receive notice of our privacy practices. You may request this at any time.

If you think your privacy rights have been violated, you may file a complaint with our practice. All complaints must be submitted in writing to us. You will not be penalized for filing a complaint.

You have a right to provide an authorization for other uses and disclosures of your personal information. We will obtain your written authorization for uses and disclosures that are not identified by this notice or permitted by applicable law. This authorization will stay in effect until you revoke it.

If you have any questions regarding this notice or our health information privacy policies, please contact the Stem Cell Medical Center.